Payment Policy

Effective Date: January 18, 2025

At Coolnaritech, we aim to provide a seamless and secure shopping experience. Our Payment Policy outlines how payments are processed and the methods available for you to complete your transactions on our website. By making a purchase on our site, you agree to the terms outlined in this policy.

1. Accepted Payment Methods

We accept the following payment methods for all transactions on our website:

  • Credit and Debit Cards: We accept major credit and debit cards, including Visa, MasterCard, American Express, and Discover.
  • PayPal: PayPal is available for secure online payments. You can use your PayPal account to make purchases.
  • Apple Pay / Google Pay: For added convenience, we also accept Apple Pay and Google Pay for mobile and online transactions.

All payment options are processed securely through trusted third-party payment gateways to ensure your sensitive information is protected.

2. Payment Security

We take the security of your payment information seriously. Coolnaritech uses Secure Socket Layer (SSL) encryption technology to safeguard your personal and payment information during the transaction process. SSL encryption ensures that your data is transmitted securely, protecting it from unauthorized access.

  • PCI Compliance: Our payment systems are fully compliant with the Payment Card Industry Data Security Standard (PCI DSS), which ensures that all payment data is processed in a secure and confidential manner.

3. Payment Authorization

When you place an order on Coolnaritech, your payment is authorized at the time of order placement. If we cannot authorize the payment due to issues such as insufficient funds or incorrect billing details, we will notify you promptly. In such cases, your order will be canceled until the payment is successfully processed.

4. Payment Processing Time

  • Credit/Debit Card Payments: Payments made through credit or debit cards are processed immediately, and your account will be charged at the time of order placement.
  • PayPal Payments: Payments made via PayPal are processed instantly and will be charged to your PayPal account at the time of purchase.
  • Apple Pay/Google Pay: Transactions made via mobile payment systems are processed in real-time, and your account will be debited immediately upon purchase.

5. Billing Information

It is your responsibility to provide accurate and complete billing information when placing an order on our website. This includes your full name, shipping address, billing address, phone number, and email address. Failure to provide correct information may lead to delays in processing your order.

6. Fraud Prevention

Coolnaritech takes fraud prevention seriously. We use advanced fraud detection tools to verify the legitimacy of all orders placed through our site. In the event that your order is flagged for suspicious activity, we may contact you for further verification, including confirming your payment method or identity. We reserve the right to cancel orders that appear to be fraudulent or involve suspicious activity.

7. Taxes

All applicable sales taxes will be calculated based on the billing address you provide at checkout. Sales tax rates are determined by your local jurisdiction and will be clearly shown during the checkout process. If you have any questions about tax charges, please contact us for assistance.

8. Order Confirmation and Receipt

After your payment is successfully processed, you will receive an order confirmation email from Coolnaritech. This email will contain your order number, items purchased, and the total amount charged. Please keep this email as a reference for any future inquiries regarding your order.

9. Payment Disputes and Chargebacks

If you dispute a charge or initiate a chargeback with your payment provider, please contact our customer support team immediately. We strive to resolve payment disputes quickly and fairly. Please note that chargebacks initiated without first contacting us may result in additional fees or the suspension of your account.

10. Contact Us

If you have any questions regarding payment methods, payment issues, or need further assistance, please contact us at:

Coolnaritech
Street: 322 Norwood St Redlands, California(CA), 92373
Phone: (909) 283-4891
Email: info@coolnaritech.net